Quality Policy
Fleet Space Technologies is dedicated to fulfilling customer needs through innovative solutions to revolutionise critical mineral discovery, space exploration, and defence using satellite-enabled solutions and seismic array technology.
We are committed to:
- Maintaining compliance to the ISO 9001 standard
- Embedding quality into our products and services
- Driving high standards in all areas of the business
- Understanding customer needs to ensure we design and develop the right products
- Continually improving our processes and the quality management system
Quality Certifications & Process
Fleet Space complies with International standards, including ISO:9001:2015. Fleet has a quality management system (QMS), quality policy, and processes to address new product introduction, change management, corrective actions, and more.
Company Certifications
Fleet complies with the following standards and international requirements:
- ISO 9001:2015—QUALITY MANAGEMENT SYSTEM (QMS) CERTIFICATION — ISO 9001:2015 sets out the criteria for a quality management system and is based on a number of quality management principles, including; a strong customer focus, the motivation and implication of involvement or ownership by top management, the process approach and continual improvement.
DOWNLOAD ISO 9001:2015 CERTIFICATE
- ISO/IEC 27001 —INFORMATION SECURITY MANAGEMENT SYSTEM (ISMS) CERTIFICATION — ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS) and their requirements and covers information security, cybersecurity and privacy protection.
DOWNLOAD ISO/IEC 27001 CERTIFICATE
Responsible Disclosure
We consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.
If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.
Please do the following:
- E-mail your findings to is@fleet.space. Encrypt your findings using our PGP key to prevent this critical information from falling into the wrong hands;
- Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people's data;
- Do not reveal the problem to others until it has been resolved;
- Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties; and
- Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.
What we promise:
- If you have followed the instructions above, we will not take any legal action against you in regard to the report;
- We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission;
- We will keep you informed of the progress towards resolving the problem;
- In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise); and
- As a token of our gratitude for your assistance, we offer a reward for every report of a security problem that was not yet known to us. The amount of the reward will be determined based on the severity of the leak and the quality of the report. The minimum reward will be a $50 gift certificate.
We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.